At Roof Window Specialists, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website, services, or other means.

Information We Collect:

• Personal Information: When you use our services or communicate with us, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
• Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and for analytics and marketing purposes. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

• Providing Services: We use your information to provide and improve our products and services, fulfill your orders, and communicate with you.
• Personalization: We may use your information to personalize your experience, such as recommending products or content that may be of interest to you.
• Marketing: With your consent, we may send you promotional emails or marketing communications about our products and services. You can opt out of these communications at any time.
• Analytics: We use analytics tools to analyze website usage and trends, which helps us improve our website and services.

Information Sharing:

• Third-Party Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services on our behalf.
• Legal Compliance: We may disclose your information if required by law or in response to lawful requests from government authorities.

Data Security:

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Your Rights:

• Access: You have the right to access and receive a copy of the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Contact Us:

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@roofwindowspecialists.com

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other appropriate channels.

This Privacy Policy was last updated on May 2024